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National Express

Manage my booking

View your tickets and make any changes you need to your booking

Manage your booking

To manage your booking you can simply log in or register with My Account. If you have purchased a ticket but do not have an account with us yet, you can register for an account using the same email address you used to purchase your ticket to view your ticket or make an amendment.

You will then be able to take advantage of the following benefits:

View your tickets - Say goodbye to looking for printed tickets. With My Account, everything is easily accessible on your smartphone or tablet.

Amend your travel - Had a change of plans? No problem, register or login to your account now and easily edit dates and travel times at the click of a button.

Control your marketing preferences - Update your marketing preferences and ensure we only send you information you want receive. We will not market to you unless you choose to receive our marketing emails. You can opt out via the marketing preferences option in the menu.

View and amend your tickets

How to amend your ticket

If you need help with amending your ticket, check out our handy video tutorial below.

Use the old Manage My Booking

Although we do recommend setting up an account with us to make life easier for you, for a limited time you can still manage your coach booking without one.

Simply visit our Manage My Booking page with your Ticket Number to get started.


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