National Express

Help & Advice

Discover everything you need to know about our tickets, coaches and stations by exploring the sections below

Choose Your Journey
Passengers
Passengers
Passengers
Choose Your Journey

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Passengers

Disabled Travel: If you need assistance for your journey, please call us as as soon as you've booked your coach tickets and no later than 36 hours before you are due to travel on 08717 818179 (0444 8717 818179 from overseas). Open 08:00 to 20:00 7 days a week (calls cost 13p per minute plus network extras).

About your journey

Here you can find all kinds of information to help you prepare for your journey so you can travel as easily as possible.

Take a look at the following pages for me help:

 

Policies & statements

Find out more about the work we do to ensure our services are inclusive, safe and suitable for all.

Take a look at these pages below for more:

 

Tweet our team

Have a question? Tweet the team @nxcare for help & advice - we'll be here 8am - 8pm weekdays and 8am - 6pm weekends.

Visit our Twitter page
Like us on Facebook

Facebook more your speed? No problem. Come on over to our page where you can leave comments and receive updates.

Visit our Facebook page
Follow our Instagram

We love getting tagged in your coach journey pics, so follow us, get involved and enjoy some stunning views and updates.

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Email Sign Up

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Book tickets & track your coach anytime, anywhere.

Calls cost 13p per minute, plus your phone company's access charge.

Phone bookings incur a £2 booking fee.
Lines open 7 days a week, 8am - 10pm.

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