From Friday 29th October 2021
How our customers are choosing to buy is changing
Over the past few years the retail landscape on the high street has changed dramatically with more and more people buying online or through mobile apps. This rate of change has accelerated during the pandemic.
As a result of these changes we will be increasing the level of support we give customers online, at our ticket agents, via Payzone, and on the phone. But at the same time we have taken the difficult decision to close our travel shops.
A massive thank you goes out to everyone in the travelshop team who have gone above and beyond so many times over the years for our customers. The past 18 months have been especially challenging, but to successfully reopen, keeping both customers and each other safe has been nothing short of fantastic.
There are many other ways you can buy your bus travel or get timetable information, click here for a useful guide.
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