Published: 9th April 2026

Fare dodgers to face increased penalty

Penalty charges for people travelling on National Express Bus without a valid ticket will go up from the current £70 to £100 from 20th of April. Fare dodgers may also face prosecution and, if a court finds them guilty, could be fined up to £1,000. This change brings the system in line with other transport operators in the region.

National Express Bus is urging customers to take note of the higher penalty and ensure that they have a valid ticket for their journey.

Jacques Le Gall, Senior Commercial Manager said:

“Fare evasion is something we take very seriously. While the vast majority of our customers pay their way, there is a small minority of people who think the rules don’t apply to them. Our passengers feel it is unfair when people use bus services without paying. We hope this significant increase in standard fare charges will act as a better deterrent.

“The easiest way to buy a ticket is with Tap & Cap. Simply tap the card reader with your contactless bank card and we will cap your fare so you don’t pay more than you should. It’s far cheaper than being caught or ending up in court. So, there is no excuse for free loading and it won’t be tolerated.”

Customers can take a look at the tickets and prices section on our website nxbus.co.uk for more information about specific ticket types and find the right deal for them.

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