Travel and ticketing

Before getting in touch, make sure to check out our customer FAQs first. Your query may have already been answered!

And don’t forget you can amend the time or date of your ticket using Manage My Booking. We’ve increased the flexibility for all journeys on our before the 30 September 2021. Find out more on our flexible travel page.

If you still need help, fill in our travel and ticketing form below to get in touch.

Travel and ticketing form

Your details
Type of query
Booking details (if applicable)
Journey details (if applicable)
Please tell us about your query *

Ensuring you provide as much information as possible, *excluding * any payment card details

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